Become A Member:

You can follow the steps below to become a member of ebebek.com.

  • Click the Register / Login button in the top right corner of the www.ebebek.com homepage.
  • Click on the Register button on the right side of the opened page.
  • A membership page opens where your name, surname, e-mail, country, and mobile phone information should be forwarded.
  • After you fill in all this information, you only need to enter the password that you want to use to login to our site.
  • Since your site is a site that meets the needs of infants and mothers aged 0-4 years, your baby's birth date is also requested. This date must be entered into membership. If you do not have a baby, you can enter an estimated date, and if you have more than one child, you can submit the date of birth with the Add Another Child button.
  • Check the user agreement, personal data information form, and checkboxes that require confirmation of the processing of this personal data.
  • If you want to be notified by e-mail and / or SMS about the announcements and campaigns to be made by ebebek, tick the relevant boxes.
  • Finally, click the Request Confirmation Code button.
  • Enter the confirmation code to your mobile phone in the Confirmation Code field and click on the Register button.
  • When you enter the information in all fields correctly, your registration will be completed. If missing/incorrect information appears, make the necessary corrections taking into account the relevant warnings.
  • Member Login:

    If you have already been a member of ebebek.com, you can shop by logging in.

  • Click the Register / Login button in the top right corner of the www.ebebek.com homepage.
  • In the Login field on the left side of the opened page; Please enter the information you are a member of the site.
  • Enter your e-mail address or mobile phone information you defined when registering in the E-Mail or Mobile Phone field.
  • In the Password field, enter the password you specified when creating a record.
  • Log in to the page by clicking Login.
  • If you have forgotten your password, click the Forgot Password link. In the window that opens, enter your e-mail address that you are a member of in our e-mail address field and click the Renew password button.
  • The password renewal email will be sent to your registered email address automatically.
  • Shopping (Product Purchase):

    If you have already been a member of ebebek.com, you can shop by logging in.

  • You can select the product or products you want to buy from the All Categories section at the top of the page or you can search the page by typing the name of the product you want by using the search box at the top center.
  • You can add the desired product to your shopping cart by clicking Add to Cart button.
  • For products with color and size options, size and color must be selected before adding to the basket.
  • Add to Cart button in the pop-up screen, Continue Shopping and Go to Cart buttons provided for baby. You can continue by selecting one of them.
  • You can go to a product detail page by clicking the photo or name of the product to get detailed information about the product.
  • You can also add the product to your cart from the product detail page. To do so, you can select the quantity you want to buy with the up and down arrows to the left of the Add to Cart button and then click the Add to Cart button.
  • You can add or remove the product that you plan to buy or want to be informed about its campaigns by clicking the heart icon to the right of the Add to Cart button.
  • When you want to complete your order, click the basket icon in the top right corner.
  • You will see photos, quantity, price and the total amount of the products you added to your cart on this screen.
  • You can change the quantities you have purchased on this page, you can remove the products you do not want from your basket on this screen.
  • You can empty your basket containing the product name, quantity, price, and total at one time.
  • If you have made less than 150 TL in the Total Amount field, you can see the shipping cost added to the lower amount.
  • Campaigns and promotions, if any, are detailed on the basket screen at the bottom.
  • In addition, if you have one of the food and cosmetics in your basket, you cannot pay in installments due to the law.
  • These Conditions:
  • 1- I will keep Food, Cosmetics and Store Coupon products in the basket for later purchase.
  • 2- I would like to take out Food, Cosmetics and Store Coupon products.
  • 3- I will pay the whole order in one shot
  • After selecting an option, press the Continue button.
  • You can reach this stage without logging in. At this stage, however, you will be prompted to log in to the page by entering the information you have registered.
  • After entering your details, you will reach the Delivery Information page by clicking Continue.
  • Here you will see the delivery and billing addresses. Choose the address you want your order and invoice to be delivered to.
  • If you want to add a new address, click the New Address link.
  • In the form that appears on the screen, fill in the relevant fields and click Save Address.
  • If you want to change/update your current address, click Edit.
  • Make the necessary changes to the form that appears on the screen and click Save Address.
  • In this area, you can see how much shipping cost you have to pay for your order.
  • For the orders of 99.99 TL or less, the shipping price is 4.99 TL.
  • On the right side of the screen, you can check the quantity and quantity of the products in your basket, the shipping cost, the discount amount, if any, and the total amount you need to pay.
  • To change the number of products in your cart
  • Click the Back button.
  • If there is no problem with the information after saving and selecting the address you want to be delivered, you will be redirected to the payment page with Next button.
  • First of all, you have to choose your payment type offered by credit card/debit card or BKM Express with 2 different options.
  • If you have chosen to pay by credit card or debit card and have a pre-registered card on Masterpass, you can mark the first field and continue to pay.
  • If not, I would like to pay by entering my Card details. Click the button. Enter your card details in the fields provided.
  • Tick the boxes indicating that you have read and accepted the Product Information Agreement and Distance Selling Agreement.
  • You can complete your order by clicking the Confirm button.
  • If you want to pay by BKM express, click the BKM express tab.
  • Tick the boxes indicating that you have read and accepted the Product Information Agreement and Distance Selling Agreement.
  • When paying with BKM Express, you will be directed to www.bkmexpress.com.tr.
  • After you have completed your transaction with your BKM Express member information, you will automatically return to www.ebebek.com.
  • You can complete your order by clicking the Confirm button.
  • Your order number will appear on the screen when your payment is completed.
  • After the order is completed, an information message is sent to your mobile phone.
  • Details of your order, invoice, Order Tracking section can be found.
  • When the order is received, you can follow the processes related to your order from this screen. "Packed, Shipped or Delivered." notifications in this area.
  • You can follow the status of the cargo companies that have contracted with the cargo tracking number after they are given to the cargo.
  • According to the products in your order, your order can be sent with several different deliveries. There are different tracking numbers for each delivery and you can track your order with these numbers.
  • If you have any questions about your order, you can get help by calling Parental Loyalty Center at 0216 325 11 11.
  • You can easily create a refund request by clicking the buttons next to your products within the 14-day return period.
  • Help:

    If you have already been a member of ebebek.com, you can shop by logging in.

    You can access the content related to your order and other processes by using the links below.

  • Order and Delivery
  • Warranty and Return Conditions
  • Campaign and Discount Terms
  • Payment Options
  • Secure Shopping
  • Distance Sales Regulation
  • Terms of Use
  • Confidentiality
  • About Membership
  • Contact Us